Employee Assistance Program(EAP)

The Employee Assistance Program (EAP) provides systematic interventions to help employees more effectively cope with work and life stress, reducing the costs associated with personnel issues for companies.

By implementing an EAP, employees can feel the organization's support, fostering a friendly workplace environment. In addition to alleviating employee stress, it also enhances employees' loyalty to the organization, improving overall organizational effectiveness.

Joyworks Medical offers comprehensive EAP services, encompassing various resources and convenient support systems, supplemented by complete medical resources to help companies maintain the physical and mental well-being of every employee.

We provide an employee assistance program focusing on mental and physical health, which includes:

Individual Employee Counseling
Physical and Mental Health Assessment
Mental Health Literacy Course
Customized Mental Health Materials
Online Integration Platform (Line@)
Crisis management plan

We collaborate closely with the Blossom Clinic of Psychosomatic Medicine System to provide employees with immediate access to professional mental health and psychiatric services.

Individual Employee Counseling

Joyworks has a diverse team that includes counseling psychologists and clinical psychologists. Through face-to-face or online one-on-one consultations, we provide timely assistance to employees in managing stress related to work, life, and family, while developing and constructing coping strategies.

Physical and Mental Health Assessment

Joyworks has a comprehensive medical system background that provides various data-driven assessments, such as autonomic nervous system testing, home sleep assessments, and physiological feedback. These assessments can objectively evaluate employees' mental health, identify high-stress symptoms like autonomic nervous system disorders at an early stage, and offer appropriate interventions.

Mental Health Literacy Course

Systematically enhancing the mental health literacy of company supervisors, the employee mental wellness and health seminars cover topics such as an introduction to common mental illnesses, addressing workplace bullying and sexual harassment, how to provide support, listen, and counsel, emergency on-site assessment and response, and support for special groups of employees.

Customized Mental Health Materials

Joyworks offers a variety of mental health materials, such as newsletters, videos, and single-page DM. Customized resources are provided based on the specific themes required by the company.

Online Integration Platform (Line@)

The plan includes the integrated Line@ platform, allowing employees to schedule individual consultations and access various resources online, ensuring they can utilize EAP services in the most convenient way.

Crisis management plan

The plan includes support groups, health seminars, individual consultations, and assistance to companies in managing emergencies, including trauma, grief, conflicts, and other organizational challenges.

Customized service offerings

Initial assessment

The EAP evaluation team collaborates with your company's HR to convene an assessment meeting, thoroughly understanding the current personnel situation and needs.